Junk Removal Environmental & Disposal Policy

Last Updated: 03/15/2025

1. Overview

Muvr Technologies, Inc. (“Muvr”) is committed to ensuring environmentally responsible and legally compliant junk removal services. All service providers and customers are required to adhere to local, state, and federal regulations regarding the proper disposal of waste, recyclable materials, and prohibited items.

This Junk Removal Environmental & Disposal Policy establishes:

What materials can and cannot be removed through Muvr.
Service provider responsibilities for lawful and ethical disposal.
Customer obligations in preparing junk for pickup.
Prohibited dumping and the consequences of improper disposal.

By using Muvr for junk removal, customers and service providers agree to comply with this policy and acknowledge that violations may result in job cancellations, additional fees, account suspensions, or legal action.

2. Acceptable & Prohibited Items for Junk Removal

Not all materials are eligible for removal due to safety, legal, and environmental concerns.

2.1. Acceptable Items for Removal

The following items may be removed and disposed of through Muvr, provided they do not contain hazardous substances:

General Household Junk – Furniture, mattresses, carpets, miscellaneous debris.
Appliances – Refrigerators, stoves, washing machines, dryers (must be disconnected from gas or electrical sources).
Yard Waste – Leaves, branches, logs, and other organic debris.
Construction Debris – Drywall, wood, flooring, tiles (subject to landfill regulations and disposal fees).
Scrap Metal & Recyclables – Metal, glass, plastic (disposed of at appropriate recycling centers).
Office & Business Waste – Desks, chairs, filing cabinets, office equipment.

2.2. Prohibited Items & Hazardous Materials

The following materials will not be accepted for removal under any circumstances:

Hazardous Waste – Paint, solvents, chemicals, asbestos, pesticides, flammable liquids.
Medical Waste – Needles, syringes, pharmaceuticals, biohazard materials.
Toxic or Radioactive Materials – Batteries, fluorescent bulbs, nuclear waste.
Liquids & Gas Containers – Oil, gasoline, propane tanks (must be disposed of at designated hazardous waste facilities).
Weapons & Ammunition – Firearms, explosives, fireworks.
Illegal Dumping Requests – Service providers are prohibited from disposing of items in unauthorized locations.

Customers attempting to dispose of prohibited items may be subject to additional fees, legal consequences, and permanent suspension from Muvr.

3. Customer Responsibilities for Junk Removal

Customers must take reasonable steps to ensure that their junk is properly classified and ready for pickup.

3.1. Pre-Removal Requirements

Customers must:

Separate and classify items properly to avoid including hazardous materials in a standard junk removal job.
Contain loose or small debris in bags or secure containers.
Provide clear instructions regarding disposal preferences (e.g., donation, recycling, landfill).
Ensure accessibility by placing junk in a location that allows safe and efficient pickup.

Failure to meet these requirements may result in job delays, additional fees, or cancellation without refund.

3.2. Liability for Misrepresentation of Junk

If a customer misrepresents the nature of the junk being removed and it contains prohibited or hazardous materials, Muvr may:

Cancel the job without refund.
Charge additional fees for handling or proper disposal.
Permanently suspend the customer’s account for repeated violations.

4. Service Provider Responsibilities for Junk Removal

Service providers conducting junk removal services must:

Comply with Local, State, and Federal Disposal Regulations – All waste must be disposed of at authorized facilities, such as landfills, recycling centers, or donation sites.
Refuse Illegal Dumping Requests – Service providers are strictly prohibited from abandoning junk in unauthorized locations, such as vacant lots or unapproved dumping sites.
Prioritize Recycling and Donations – Whenever possible, providers should separate items for recycling or donation rather than landfill disposal.
Report Hazardous Items – If a customer attempts to dispose of prohibited materials, service providers must report it to Muvr immediately.
Handle Items Safely – Use proper lifting techniques, protective gear, and equipment when handling heavy or potentially hazardous junk.

Service providers who fail to adhere to legal and ethical disposal practices may face account suspension, financial penalties, and legal action.

5. Environmental & Sustainability Commitments

Muvr is dedicated to reducing landfill waste and promoting responsible disposal practices.

Recycling & Donation Partnerships – Whenever possible, Muvr encourages service providers to transport reusable items to donation centers (e.g., Goodwill, Habitat for Humanity).
Landfill Reduction Initiatives – Muvr prioritizes sorting materials to maximize recycling and minimize landfill contributions.
Compliance with Green Disposal Standards – Service providers are encouraged to use certified waste facilities that align with environmental sustainability goals.

Muvr reserves the right to require proof of proper disposal from service providers when necessary.

6. Illegal Dumping & Environmental Violations

6.1. Consequences for Illegal Dumping

Illegal dumping is a criminal offense that carries severe penalties. If a service provider or customer is found to have engaged in illegal dumping, Muvr will:

Suspend or permanently deactivate the offender’s account.
Report the incident to the appropriate authorities, if required.
Pursue financial penalties for environmental violations.

6.2. Fines & Penalties

If a service provider is caught dumping junk in unauthorized locations, they may face:

State or federal fines (ranging from $500 to $10,000).
Permanent removal from the Muvr platform.
Legal consequences, including potential civil or criminal charges.

Muvr fully cooperates with environmental enforcement agencies in cases of illegal dumping or improper waste disposal.

7. Reporting Violations & Disputes

Muvr encourages users to report improper disposal or environmental violations through:

The Muvr App (Report an Issue).
Muvr Customer Support (via website or email).
Local Environmental Protection Agencies (for serious violations).

Muvr will investigate all reports and take appropriate action, which may include:

Account suspensions for violators.
Fines and penalties for improper disposal.
Legal action in severe cases.

8. Additional Provisions

Policy Updates – Muvr reserves the right to modify this policy at any time.
No Waiver – Failure to enforce any part of this policy does not waive Muvr’s rights.
Governing Law – This policy is governed by the laws of the State of Delaware.

By using Muvr, customers and service providers acknowledge and agree to this Junk Removal Environmental & Disposal Policy.