Step 1: Decide What Type of Mover You Need

Not all moves require the same type of service. Here is a breakdown of the main mover categories and when to use each:

• Full-service movers: Pack, load, transport, unload, and unpack. Best for large homes, long-distance, or anyone who wants maximum convenience. Highest cost.
• Labor-only movers: Handle loading and unloading but you supply the truck. Good for local moves where you rent a truck yourself. Mid-range cost.
• On-demand / app-based movers: Services like Muvr that let you book licensed movers online in minutes with upfront pricing. Best for local moves, same-day needs, and single-item jobs. Most transparent pricing.
• Specialty movers: Handle pianos, antiques, art, or commercial equipment. Required for high-value or unusual items.

Step 2: Get At Least Three Quotes

Never book the first mover you find. Get at least three quotes and compare them carefully. For moves over $1,000, request an in-home or virtual estimate rather than a phone quote — this is more accurate and protects you legally.

Step 3: Verify Licensing and Insurance

In the US, interstate movers must be registered with the Federal Motor Carrier Safety Administration (FMCSA) and have a USDOT number. You can verify any mover’s license at the FMCSA’s Safety and Fitness Electronic Records (SAFER) system online.

For local (in-state) moves, licensing requirements vary by state. At minimum, any mover you hire should carry general liability insurance and workers’ compensation coverage. Ask for a certificate of insurance (COI) before booking.

Step 4: Understand the Contract

Before signing anything, review the Bill of Lading — the legal contract for your move. It should include the pickup and delivery addresses, list of items being moved, agreed-upon price, payment method, pickup date and estimated delivery window, and the mover’s liability terms.

By law, movers are only required to provide basic liability coverage of $0.60 per pound per item. This means a 50-pound flat-screen TV would only be covered for $30 if damaged. For valuable items, consider purchasing full-value protection either through the mover or your homeowner’s insurance policy.

Step 5: Prepare for Moving Day

• Create a home inventory with photos before the movers arrive
• Label all boxes with the destination room and a brief description of contents
• Set aside items the movers should not touch (medications, valuables, important documents)
• Confirm the start time and parking arrangements 24 hours in advance
• Have a plan for children and pets on moving day

Questions to Ask Before Booking

• Are your movers employees or subcontractors?
• Is the price you quoted binding or non-binding?
• What additional fees might apply (stairs, long carry, fuel, materials)?
• What is your process if something is damaged?
• What is your cancellation or rescheduling policy?
• Can I see proof of insurance?