API and Integrations Terms

Last Updated: March 15, 2025

These API and Integrations Terms (“API Terms”) are published by Muvr Technologies, Inc. and its affiliates (“Muvr,” “we,” “us,” or “our”) and govern access to and use of any application programming interfaces, webhooks, SDKs, developer tools, and integrations (including third-party integrations) made available by Muvr (collectively, the “APIs”). These API Terms apply to any individual or entity that accesses or uses the APIs (“Developer,” “you,” or “your”), including business customers, partners, merchants, and Providers where applicable.

By creating API credentials, accessing the APIs, or using any integration that connects to the APIs, you agree to these API Terms, our Terms, Privacy Policy, Acceptable Use Policy, and any additional documentation or program terms we publish (collectively, the “Agreement”). If you do not agree, do not access or use the APIs.

If you have a separate written agreement with Muvr that expressly governs API access, that agreement controls in the event of a conflict.

1) Definitions

APIs: Muvr APIs, webhooks, SDKs, and related developer tools.
API Credentials: Keys, tokens, secrets, certificates, OAuth credentials, or similar access controls.
Integration: Any application, system, plugin, workflow, or service that uses or connects to the APIs.
Muvr Data: Data made available via the APIs, including booking, pricing, service status, user, provider, delivery, and operational data.
Developer Data: Data you provide to Muvr via the APIs.
End Users: Your customers, users, employees, contractors, or other authorized persons who use your Integration.

2) License and permitted use

Subject to your compliance with this Agreement, Muvr grants you a limited, revocable, non-exclusive, non-transferable license to access and use the APIs solely to:

develop, test, and operate your Integration, and
enable authorized End Users to interact with Muvr services through your Integration,
in each case as permitted by Muvr documentation and any program restrictions.

You may not use the APIs for any purpose not expressly permitted by this Agreement.

3) Eligibility, approval, and onboarding

We may require:

registration and account verification
business verification for business integrations
security reviews, technical validation, and/or compliance attestations
acceptance into a program or partner tier

We may deny or revoke API access at any time at our discretion, subject to applicable law.

4) API credentials and security requirements

You must:

keep API Credentials confidential and secure
not embed secrets in client-side code or public repositories
use least-privilege access and rotate keys as appropriate
promptly revoke and regenerate credentials if compromised
implement reasonable security controls to protect Muvr Data and Developer Data

You are responsible for all activity under your API Credentials, including activity by your End Users or contractors.

5) Rate limits, performance, and usage controls

The APIs may be subject to:

rate limits, quotas, concurrency limits
pagination requirements
maintenance windows and downtime
usage restrictions by endpoint or program tier

You must comply with all limits and implement backoff/retry logic. We may throttle, limit, or suspend usage to protect Platform integrity.

We do not guarantee API uptime, availability, or performance.

6) Data use, privacy, and consent

A) Privacy compliance

You must comply with all applicable privacy and data protection laws (including where applicable CCPA/CPRA, GDPR, and state privacy laws) and must obtain all required notices, consents, and authorizations from End Users before collecting, using, or sharing personal data.

B) Use of Muvr Data

You may use Muvr Data only:

as necessary to provide and operate your Integration for authorized End Users, and
consistent with this Agreement and Muvr documentation.

You may not:

sell Muvr Data
use Muvr Data to build or train competing products
use Muvr Data for ad targeting or cross-context behavioral advertising without explicit written permission
attempt to re-identify de-identified data
combine Muvr Data with other datasets to create profiles in a way that violates law or this Agreement

C) Data retention and deletion

You must retain Muvr Data only as long as needed for your Integration and must delete it upon:

End User request where required by law,
termination of this Agreement, or
our written request, unless retention is required by law.

D) Incident reporting

You must promptly notify Muvr of any security incident involving API Credentials or Muvr Data, and cooperate with mitigation steps.

7) Prohibited uses and restrictions

You may not:

reverse engineer or attempt to discover source code or underlying models/systems
scrape or bulk download data beyond permitted use
bypass authentication, rate limits, or access controls
use the APIs to facilitate illegal activity, prohibited items, or policy violations
interfere with the Platform or disrupt other users
use the APIs to send spam, harassment, or abusive content
create integrations that mislead users about affiliation with Muvr
use the APIs for surveillance or to track individuals without consent
share API Credentials or allow unauthorized third-party access

8) Third-party integrations and dependencies

If you use third-party services in your Integration (e.g., Zapier, Make, Salesforce, Stripe, Twilio), you are responsible for:

complying with those third-party terms
ensuring that data sharing is disclosed to End Users
maintaining secure configuration

Muvr is not responsible for third-party integrations, downtime, or data practices.

9) Changes, versioning, and deprecation

We may update, change, or deprecate any API endpoint, SDK, or webhook at any time. We will attempt to provide reasonable notice for material breaking changes when feasible, but we do not guarantee notice.

You are responsible for maintaining compatibility and monitoring developer communications.

10) Fees and billing (if applicable)

If API access is subject to fees, those fees will be disclosed in Program Details or a separate written agreement. You are responsible for all applicable taxes and payment obligations.

We may modify fees with notice as required by law.

11) Intellectual property

Muvr retains all rights in the APIs, documentation, and Muvr Data. You retain rights to your Integration and Developer Data.

You grant Muvr a limited license to use Developer Data solely to operate and improve the APIs, provide support, prevent fraud, and comply with law, consistent with our Privacy Policy and applicable agreements.

12) Support and service levels

We may provide support at our discretion or as specified in program documentation. We do not guarantee response times or service levels unless agreed in writing.

13) Suspension and termination

We may suspend or terminate API access immediately if we reasonably believe:

your Integration creates security, fraud, or operational risk
you violate this Agreement or applicable law
API Credentials are compromised
you misuse data or exceed permitted use
continued access may harm the Platform, users, or Muvr

Upon termination, you must stop using the APIs and delete Muvr Data as required by Section 6, unless retention is required by law.

14) Disclaimers

To the fullest extent permitted by law:

the APIs are provided “as is” and “as available”
we disclaim warranties of uptime, fitness, non-infringement, and error-free operation
we are not responsible for losses caused by downtime, integration errors, or third-party services

15) Limitation of liability

To the fullest extent permitted by law:

Muvr is not liable for indirect, incidental, special, consequential, or punitive damages
Muvr’s total liability related to the APIs will not exceed the amount you paid to Muvr for API access in the 12 months before the event giving rise to the claim (or $100 if no fees were paid), unless prohibited by law

Nothing limits liability that cannot be limited under applicable law.

16) Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Muvr and its affiliates from claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

your Integration or End User activities
your breach of this Agreement
your violation of law or privacy obligations
your misuse of Muvr Data
your security failures or credential compromise

17) Compliance and audit

We may request information reasonably necessary to confirm compliance, including security documentation, usage patterns, and data retention practices. You agree to cooperate with reasonable compliance requests.

18) Changes to these API Terms

We may update these API Terms at any time. Updates will be reflected by the “Last Updated” date above. Continued use of the APIs after updates constitutes acceptance of the revised API Terms to the extent permitted by law.