Compliance with Local Moving & Transportation Laws Policy

Last Updated: 03/15/2025

1. Overview

Muvr Technologies, Inc. (“Muvr”) is committed to strict compliance with all local, state, and federal laws governing moving, hauling, transportation, and commercial logistics.

This policy ensures that:

• All Muvr service providers (Movers, Haulers, and Couriers) comply with applicable transportation laws.
• Customers understand the legal restrictions surrounding certain types of moves and deliveries.
• Muvr maintains regulatory compliance with industry-specific laws, permits, and operational standards.

Muvr is a technology platform connecting customers with independent service providers and is not a common carrier, moving company, or freight operator. However, all service providers on the platform must comply with the laws applicable to their services and locations.

By using Muvr, all users agree to adhere to this policy, and violations may result in job cancellations, penalties, service restrictions, or account deactivation.

2. Legal Responsibilities of Muvr Service Providers

All Movers, Haulers, and Couriers using the Muvr platform must comply with applicable laws and regulations, including:

2.1. Licensing & Registration Requirements

• Service providers must comply with all local, state, and federal licensing requirements for operating a moving or transportation business.
• Certain moves, such as intrastate and interstate moves, may require specific permits, licenses, or DOT (Department of Transportation) registration.
• Service providers must ensure their vehicle is registered in accordance with their state’s requirements and suitable for commercial use.

2.2. Insurance & Liability Coverage

• All vehicles used for moving or hauling must carry minimum required insurance coverage, including:
  • Commercial auto insurance, if required by law.
  • Cargo insurance, if applicable for high-value or specialty items.
  • General liability insurance, for certain types of professional movers.
• Service providers are responsible for ensuring their insurance policies comply with applicable transportation regulations.

2.3. Weight, Load, and Road Restrictions

• Vehicles must comply with state and federal weight restrictions when transporting loads.
• Overloaded vehicles exceeding gross weight limits may be subject to fines, penalties, and road bans.
• Service providers must adhere to local traffic laws regarding:
  • Height and width limits for oversized loads.
  • Bridge weight limitations and road restrictions.
  • Parking and loading/unloading zone regulations.

2.4. Driver Qualification & Safety Compliance

• Drivers must have a valid and legally appropriate driver’s license for their vehicle type.
• Movers, Haulers, and Couriers operating commercial-sized vehicles may require:
  • A Commercial Driver’s License (CDL) for larger trucks.
  • A DOT medical exam and certification, if required for heavy hauling.
• All service providers must comply with Hours of Service (HOS) laws, where applicable, to prevent driver fatigue.

Failure to comply with these legal requirements may result in suspension or deactivation from the Muvr platform.

3. Compliance with Local & State Moving Regulations

Moving laws vary by state, and service providers must ensure compliance with state-specific regulations, including:

3.1. State & Federal Moving Requirements

• Some states require professional movers to be registered or certified with a state transportation agency.
• Certain moving services (e.g., long-distance moves across state lines) may require:
  • A USDOT (U.S. Department of Transportation) number.
  • Compliance with the Federal Motor Carrier Safety Administration (FMCSA) regulations.
• Movers may need to provide written contracts or estimates for specific move types, in accordance with consumer protection laws.

3.2. Permits & Local Regulations

• City permits may be required for certain moves, particularly in urban areas where street closures or restricted parking zones are enforced.
• Special handling permits may be necessary for transporting large, heavy, or hazardous materials.
• Service providers must comply with local consumer protection laws regarding fair pricing, damage liability, and refund policies.

Failure to comply with state and local moving laws may result in legal penalties and restrictions on Muvr services in certain regions.

4. Customer Responsibilities & Legal Compliance

Customers booking moving, hauling, or delivery services through Muvr must:

4.1. Compliance with Local Laws

• Ensure that all items being moved or transported comply with local, state, and federal laws.
• Obtain necessary permits for large or complex moves that require road closures, oversized load transportation, or moving truck access in restricted areas.
• Comply with HOA, building, and city regulations regarding move-in/move-out procedures, including:
  • Elevator reservations.
  • Parking permits for moving trucks.
  • Noise ordinances during early morning or late-night moves.

4.2. Restrictions on Transporting Certain Items

Muvr service providers cannot transport:

• Prohibited materials, including:
  • Hazardous waste, toxic chemicals, explosives.
  • Firearms, ammunition, or controlled substances.
• Live animals or perishable goods without appropriate licenses.
• Items exceeding legal load limits without proper permitting.

Customers attempting to book a restricted or illegal move may have their request canceled without a refund and may be permanently banned from the platform.

5. Consequences for Non-Compliance

Failure to comply with local moving and transportation laws may result in:

Violation	Consequence
Operating without required licenses or permits	Immediate suspension or permanent deactivation from Muvr.
Violating DOT, weight, or road safety laws	Service restrictions and potential fines imposed by law enforcement.
Engaging in fraudulent or deceptive moving practices	Legal action, customer refunds, and permanent removal from the platform.
Illegally transporting prohibited items	Law enforcement referral and potential legal consequences.

Muvr reserves the right to report service providers or customers who engage in illegal activities to appropriate regulatory agencies or law enforcement.

6. Reporting Violations & Compliance Concerns

If a service provider or customer suspects a violation of transportation laws, they are encouraged to:

• Report the issue through the Muvr App.
• Contact Muvr Customer Support with details of the violation.
• Submit a report to the appropriate state transportation authority if laws have been violated.

Muvr will investigate all reports and take appropriate enforcement action, which may include:

• Account warnings, suspensions, or permanent deactivation.
• Referral to local authorities for legal enforcement.
• Adjustments to platform policies to ensure continued compliance.

7. Additional Provisions

• Policy Updates – Muvr reserves the right to modify this policy at any time to align with legal and regulatory changes.
• No Waiver – Failure to enforce any part of this policy does not waive Muvr’s rights.
• Governing Law – This policy is governed by the laws of the State of Delaware and applicable federal regulations.

By using Muvr, all users acknowledge and agree to this Compliance with Local Moving & Transportation Laws Policy.