Law Enforcement & Data Requests Policy

Last Updated: 03/15/2025

1. Overview

Muvr Technologies, Inc. (“Muvr”) is committed to protecting user privacy and maintaining transparency while complying with applicable laws and regulations regarding the disclosure of user information. This Law Enforcement & Data Requests Policy outlines the circumstances under which Muvr may disclose user data to law enforcement agencies, government authorities, or legal entities.

Muvr will only release information when legally required and in accordance with this policy to:

Comply with valid legal processes, including subpoenas, court orders, and warrants.
Protect the safety, security, and integrity of Muvr’s platform and users.
Prevent or investigate fraud, criminal activity, or threats to public safety.

Muvr reserves the right to challenge overbroad, vague, or legally insufficient requests to protect user rights.

2. Types of Legal Requests Muvr May Respond To

Muvr will consider and respond to the following legally valid requests from law enforcement agencies, government authorities, or courts:

Type of Legal Request	Description
Subpoena	A formal request for user information issued by a court, grand jury, or government agency.
Court Order	A directive from a judge requiring Muvr to provide specific user data.
Search Warrant	A judicial order authorizing law enforcement to access user data, generally requiring probable cause.
Emergency Disclosure Request	A request for immediate disclosure of user data when there is a credible threat of serious bodily harm or death.
National Security Orders	Requests issued under national security laws such as the USA PATRIOT Act or the Foreign Intelligence Surveillance Act (FISA).

Muvr will not release any user data unless the request is legally binding or an immediate emergency situation exists.

3. User Data That May Be Disclosed

Muvr may provide the following categories of user data in response to a valid legal request:

Data Type	Description
Basic Account Information	User name, email address, phone number, and registration date.
Transaction & Payment Information	Payment method details, completed job history, billing addresses.
User Communications	Messages exchanged on the platform (when legally required).
Service History & Location Data	Pick-up and drop-off locations, timestamps, and trip details.
Device & IP Information	Login IP addresses, device details, and app usage logs.

Muvr does not collect or store certain sensitive information, such as Social Security numbers or full credit card numbers.

4. Emergency Disclosure Requests

Muvr may provide limited user data to law enforcement without a subpoena, warrant, or court order in the event of an emergency involving an imminent threat to life, serious injury, or public safety.

Law enforcement agencies requesting emergency data disclosure must:

Submit a written request stating the nature of the emergency.
Certify that the information is necessary to prevent immediate harm.
Provide identifying details of the user or event in question.

Muvr will review emergency requests on a case-by-case basis and may disclose limited information if the situation meets legal and ethical thresholds.

5. International Data Requests

Muvr is a U.S.-based company and complies with U.S. laws regarding data disclosure.

For requests from foreign law enforcement agencies, Muvr will generally require that the request:
- Be submitted through U.S. legal channels, such as a Mutual Legal Assistance Treaty (MLAT) request.
- Comply with applicable data protection laws, such as the General Data Protection Regulation (GDPR) for European Union residents.

Muvr will reject international requests that do not meet U.S. legal standards.

6. User Notification & Privacy Protections

6.1. Notification to Users

Whenever legally permitted, Muvr will notify users if their data has been requested by law enforcement.

However, notification may not be provided if:

A valid legal order prohibits disclosure (e.g., a gag order).
The request is part of an active criminal investigation where notification could compromise the case.
There is an immediate risk to public safety that requires confidentiality.

Muvr reserves the right to challenge secrecy orders that are overbroad or indefinite.

6.2. Minimization of Data Disclosure

Muvr limits the scope of user data disclosed by:

Releasing only the information specifically required by a valid legal request.
Rejecting overbroad, vague, or excessive demands that infringe on user privacy.
Evaluating all requests for legal validity before compliance.

7. How Law Enforcement Can Submit Requests

7.1. Requirements for Submitting a Request

All law enforcement and government data requests must:

Be in writing and on official letterhead.
Be signed by an authorized official (such as a judge, prosecutor, or law enforcement officer).
Clearly describe the specific data requested and the legal basis for the request.
Provide sufficient identifying details (e.g., user email, phone number, transaction ID).

Requests should be sent to Muvr’s Legal Compliance Team through the appropriate legal channels.

7.2. Contact Information for Law Enforcement Requests

To submit a valid legal request, law enforcement agencies must contact Muvr’s Legal Compliance Team via:

Email: [Law Enforcement Contact Email]
Mail: Muvr Technologies, Inc. – Legal Department, [Mailing Address]

Muvr will only respond to requests from verified law enforcement or legal authorities.

8. Data Retention & Compliance

Muvr retains user data for as long as necessary to comply with legal, regulatory, and operational requirements.

Data may be retained for a limited time after an account is closed, in accordance with Muvr’s Data Retention Policy.
Muvr will preserve user data when legally required, such as when responding to a subpoena or government investigation.
Muvr does not sell or share user data with third parties for commercial purposes.

9. Policy Limitations & Disclaimer

Muvr does not act as an investigative agency and will not conduct independent searches on behalf of law enforcement.
Requests that do not comply with this policy or applicable laws will be denied.
Muvr reserves the right to challenge any request that violates user privacy rights or lacks legal justification.

This policy is subject to change at Muvr’s sole discretion and will be updated in compliance with legal developments.

10. Additional Provisions

Policy Updates – Muvr reserves the right to modify this policy at any time.
No Waiver – Failure to enforce any part of this policy does not waive Muvr’s rights.
Governing Law – This policy is governed by the laws of the State of Delaware.

By using Muvr, users acknowledge and agree to this Law Enforcement & Data Requests Policy.