Vehicle Compliance Policy

Last Updated: 03/15/2025

1. Overview

Muvr Technologies, Inc. (“Muvr”) requires all Movers, Haulers, and Couriers operating a vehicle to adhere to strict vehicle safety and compliance standards. Proper vehicle maintenance and compliance with local, state, and federal transportation laws are essential to ensure safe, efficient, and professional service on the Muvr platform.

This Vehicle Compliance Policy outlines eligibility requirements, vehicle maintenance standards, prohibited vehicle types, safety expectations, and consequences for non-compliance.

By accepting jobs through Muvr, you agree to maintain a safe and compliant vehicle at all times and acknowledge that violations may result in suspension or permanent deactivation from the platform.

2. Vehicle Eligibility Requirements

To perform services on the Muvr platform, service providers using a vehicle must meet the following minimum requirements:

2.1. General Vehicle Requirements

The vehicle must be roadworthy, well-maintained, and meet all safety and emissions standards in the operating jurisdiction.
The vehicle must be free from major cosmetic or structural damage that may impact its safety or professionalism.
Service providers must ensure proper vehicle registration, insurance, and inspections are up to date.

2.2. Vehicle Type and Size Requirements

The type of vehicle required depends on the service being performed.

Movers and Haulers

Pickup Trucks – Full-size or heavy-duty pickups with a secure bed.
Cargo Vans – High-roof or standard cargo vans for enclosed transport.
Box Trucks – For larger moving or hauling jobs (minimum 10 feet in length).
Dump Trucks – Only for authorized junk removal and bulk hauling services.

Couriers

Passenger Vehicles (Sedans, SUVs, Hatchbacks) – Must have sufficient trunk or cargo space.
Motorcycles and Scooters – Only allowed for small parcel deliveries.
Bicycles (Where Permitted) – Must have an approved delivery setup with safety equipment.

Muvr reserves the right to disqualify vehicles that do not meet platform requirements or fail compliance inspections.

3. Registration, Insurance, and Licensing Requirements

All vehicles used for Muvr services must be properly registered, insured, and legally authorized for commercial use.

3.1. Vehicle Registration

The vehicle must be legally registered with the Department of Motor Vehicles (DMV) or equivalent agency.
Registration must be valid and not expired.
If required by local law, the vehicle must have a commercial vehicle designation.

3.2. Insurance Requirements

All vehicle-based providers must maintain active auto insurance that meets or exceeds local and state requirements.

Movers and Haulers must have:
- Commercial auto insurance covering liability for damages and injuries.
- Cargo coverage (if applicable) to cover transported items.
Couriers must have:
- Personal auto insurance with coverage for delivery services.
- Additional coverage as required for motorcycles, bicycles, or scooters.

3.3. Driver’s License Requirements

Drivers must have a valid, non-expired license issued in their state or country of residence.
A commercial driver’s license (CDL) may be required for larger vehicles (e.g., box trucks, dump trucks).
Licenses must be clean, with no major violations (e.g., DUIs, reckless driving) within the past 7 years.

Failure to maintain valid registration, insurance, or licensing will result in account suspension or deactivation.

4. Vehicle Safety and Maintenance Standards

To ensure safe operations, all vehicles must be regularly inspected and maintained.

4.1. Required Maintenance Checks

Vehicles must be inspected for safety and operational efficiency at regular intervals. Service providers must ensure:

Brakes – Fully functional, with no worn-out pads or fluid leaks.
Tires – Sufficient tread depth (at least 2/32 of an inch) and proper inflation.
Lights – Headlights, brake lights, and turn signals must be in working condition.
Steering and Suspension – No loose parts, excessive play, or fluid leaks.
Mirrors and Visibility – All mirrors must be intact, and windows must provide unobstructed visibility.
Horn and Warning Systems – Must be functional for safe communication on the road.
Cargo Securement – Tie-downs, straps, or other securing equipment must be used for heavy loads.

4.2. Vehicle Cleanliness and Professional Appearance

Vehicles must be clean and free of excessive dirt, debris, or odors.
No offensive stickers, signs, or advertisements may be displayed.
Interior cargo areas must be clear of obstructions to safely transport items.

Failure to maintain a safe and professional vehicle may result in temporary suspension until corrective actions are taken.

5. Prohibited Vehicles and Unsafe Conditions

Certain vehicles and conditions are not allowed on the Muvr platform:

Unregistered or uninsured vehicles
Salvage title or severely damaged vehicles
Vehicles with major mechanical defects (e.g., engine failure, brake malfunctions)
Rental vehicles unless explicitly approved by Muvr
Vehicles with missing doors, bumpers, or other essential parts
Non-motorized vehicles (except for authorized bicycles and trailers used for courier services)

6. Road Safety and Compliance Expectations

All service providers must follow traffic laws and drive safely while completing Muvr jobs.

6.1. Road Safety Guidelines

Obey all traffic signals, speed limits, and local laws.
Avoid distracted driving (texting, eating, or using apps while driving).
Do not drive under the influence of alcohol, drugs, or impairing medications.
Yield to pedestrians and cyclists when operating in shared spaces.
Use hazard lights when parked for loading/unloading in high-traffic areas.

6.2. Cargo Safety and Securement

Heavy and bulky items must be properly secured with tie-downs or straps.
No overloaded or improperly stacked cargo that could fall or obstruct visibility.
Use a tarp or cover for open-bed vehicles carrying loose items or debris.

Failure to comply with road safety and cargo securement standards may result in account suspension, fines, or deactivation.

7. Vehicle Inspections and Compliance Reviews

Muvr reserves the right to conduct random vehicle inspections or require proof of compliance at any time.

7.1. Inspection Process

Providers may be asked to submit photos or documentation proving vehicle condition.
Muvr may require annual safety certifications for certain vehicle types.
If a vehicle fails an inspection, the provider may be required to make repairs or provide a replacement vehicle before resuming work.

8. Consequences for Non-Compliance

Failure to comply with this Vehicle Compliance Policy may result in:

Warnings and corrective actions for minor violations.
Job cancellations and financial penalties for unsafe transport.
Temporary suspension until compliance is met.
Permanent deactivation for repeated or severe violations.

Muvr reserves the right to immediately deactivate accounts if a vehicle poses a serious risk to safety.

9. Additional Provisions

Policy Updates – Muvr reserves the right to modify this policy at any time.
No Waiver – Failure to enforce any part of this policy does not waive Muvr’s rights.
Governing Law – This policy is governed by the laws of the State of Delaware.

By using the Muvr platform, service providers agree to comply with all vehicle safety and compliance standards outlined in this policy.